IT Support Programme
The IT Support Programme at Swiss Training House is designed to equip you with the technical skills, troubleshooting expertise, and real-world experience needed to launch a successful career in IT support.
This 16-week programme covers hardware and software troubleshooting, networking fundamentals, cybersecurity principles, and IT service management. With a guaranteed work placement, you’ll gain hands-on experience solving real IT challenges in a professional setting.
Whether you’re looking to start a career in IT support, upskill for a new role, or gain certification to stand out in the job market, this programme provides everything you need to succeed.
Who Is This Programme For?
This training programme is ideal for:
✅ Aspiring IT Support Technicians – Individuals looking to break into the IT industry.
✅ Graduates & Career Changers – Those with little or no IT experience who want to transition into a technical support role.
✅ Current IT Professionals – Those looking to advance their skills and certifications to secure better opportunities.
✅ Freelancers & IT Enthusiasts – Individuals wanting to develop problem-solving skills in IT support and troubleshooting.
✅ Small Business Owners – Professionals who want to gain knowledge in basic IT management and security to maintain business infrastructure.
What You Will Gain
✔ Comprehensive IT Support Training – Covering hardware, software, networking, and troubleshooting.
✔ Real-World Work Experience – A guaranteed 12-week placement in an IT support role.
✔ Industry-Recognised Certification – Boost your CV and employability.
✔ Hands-On Learning – Practical training in helpdesk support, system administration, and cybersecurity fundamentals.
✔ Career Support & Mentorship – Receive guidance from IT professionals and career mentors.
- Work Placement (12 Weeks) - Gain hands-on experience in a real IT support environment, applying what you’ve learned in a professional setting.
- Flexible Learning - Study at your own pace with online and tutor-led sessions.
- Industry-Recognised Certification - Boost your CV with an IT support qualification that enhances your employability.
- Expert Mentorship & Career Support - Receive guidance from experienced IT professionals and career mentors who help with CV writing and interview preparation.
- Aspiring IT Professionals – Individuals looking to start a career in IT support, helpdesk, or system administration.
- Graduates & Career Changers – Those with little or no IT experience who want to transition into a technical support role.
- IT Enthusiasts & Freelancers – Individuals looking to develop troubleshooting skills and expand their technical knowledge.
- Business Owners & Office Professionals – Those who want to understand IT infrastructure, security, and network management to improve business operations.
- Current IT Professionals – Anyone looking to enhance their IT support knowledge and gain industry-recognised certification.
- No prior IT experience required – This programme is suitable for beginners and those looking to upskill.
- Basic computer literacy – A general understanding of how to use computers and software applications is beneficial.
- Access to a computer/laptop – The course involves practical training using IT troubleshooting tools and software.
- Commitment to learning – The programme requires active participation and a willingness to complete the 12-week training and work placement.
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Swiss Training House provided the perfect blend of technical training and real-world experience. The work placement helped me gain hands-on IT support skills, and within weeks of completing the course, I landed my first IT technician role. This programme is a must for anyone serious about starting a career in IT!
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